customer care

we love to care for our customers.

hours of operation

our policy
at personal alchemy, we want you to be 100% satisfied with your purchase and buying experience. if, for any reason, you are not happy with our products or service, please contact us. we want your opinions and feedback. it helps us grow and become a better company.

payment options

client return policy
at personal alchemy, we're not happy unless you are happy. in fact, we take your satisfaction so seriously that each and every one of our products has our personal guarantee.

if for some reason you are not completely delighted with any personal alchemy product, return the unused portion to us within 30 days, and we will refund the full purchase price less shipping and handling, no questions asked.

we're very confident that you will love what our products do for your body, mind and spirit.

please note: we cannot accept returns on products that have been more than half way used.

wholesale client return policy and shipping rates
please contact us for our wholesale client return policy and shipping rates

shipping
(Effective 4/1/08)
all orders are sent via priority mail through the us postal service.
shipping rates are based on shipping address.

your privacy
please read our privacy statement

trademarks and copyrights
"personal alchemy " is a registered trademark.
the content of this web site, including all written materials, graphic images (see below), and photographs are the property of personal alchemy, inc., the copyright holder, and are protected by united states and international copyright laws. unauthorized use of this content is strictly prohibited.

exception to above statement
some graphics on this web site are courtesy of www.123rf.com, and not the property of personalalchemy, inc.

legal disclaimer
while we at personal alchemy have made every effort to ensure the accuracy of all contents of this web site, all information herein is subject to availability, may change without notice, and may be subject to certain restrictions. we regret that we cannot be held responsible for typographical errors. as computer monitors and color calibration may vary, colors are not guaranteed to be exact to that of each product. because our products are made by hand, color may vary order to order. no statement made on this web site regarding our products, has been verified by the fda, and none of our products have been tested. all trademarks, copyrights and patents are proprietary and owned by personal alchemy, inc. ©2007