We thank you for your business and look forward to supplying you with wholesale, quality bath and relaxation products.
- why personal alchemy products?
- wholesale prices
- exclusivity requests
- spa service ideas using our products
Why offer Personal Alchemy products in your place of business?
To boost your future sales potential in the rapidly expanding field of body care, personal alchemy offers:
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an incredible point of difference for your spa. you can offer your clients a truly unique product.
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top-quality, high-end spa products that have proven themselves repeatedly to be highly effective and to create a loyal and repeat clientele.
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individual, holistic skin care treatments.
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competent customer support and service tailored to your individual needs.
Wholesale Prices
Please contact our hurricane office for wholesale pricing. (phone number at bottom of page)
• fax:
• telephone:
• business hours:
• email: via form
Shipping
We try to find the cheapest method of shipping. we usually choose between DHL and UPS. If you have a specific shipping request, we are happy to accommodate. just ask!
-credit cards accepted: visa & mastercard. sorry, no C.O.D.
-net/30 with approved credit or valid credit card on file. (contact us for further information.)
-no personal checks.
-business checks accepted on approved net 30 accounts only.
-money orders accepted with pre-approval from hurricane office.
Past Due Net 30 Accounts
Accounts 5 days past due will be charged a $25 fee for each day past due.
Back Orders
Will be shipped within 60 days.
Customer Service
10am to 5pm PST Monday - Friday
Minimum Opening Orders
$300.00
Minimum Reorder
$100.00
Retail merchandise may be returned for a product credit if it meets the following requirements:
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retail merchandise may be returned within 3 months from the date of purchase
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returned product must be clean and free from stickers or other markings
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product must be in re-sellable condition
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a 20% restocking fee will apply
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the account is responsible for shipping expenses of returned merchandise to personal alchemy's hurricane office.
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a copy of the original invoice must accompany the products.
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merchandise given at no charge is not returnable.
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merchandise purchased at a discounted price may be returned for a product credit based on the discounted amount as indicated on invoice.
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discontinued product is not returnable.
- incorrectly or mistakenly ordered merchandise may be returned within 14 business days so long as the above mentioned specifications are met.
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defective merchandise may be exchanged at an even exchange for the same exact merchandise at the same original price. no discounts will be given. the account is responsible for shipping expenses of returned merchandise to personal alchemy's hurricane office.
Damages & Shortages:
claims must be submitted to personal alchemy within 7 business days of receipt of delivery. should your order be delivered with visible damage, please refuse the delivery, and contact us immediately.
Exclusivity Agreements
in the event that a salon/spa/boutique/etc, wishes to have exclusivity rights for their area, the following guidelines must be followed:
1. exclusivity pertains only to the city/town the salon or spa is located in. proximity to city lines will not be considered for any exclusivity agreements.
2. a minimum monthly order of $2000.00 must be placed every month.
3. if an order is placed that does not meet the monthly requirement, the establishment automatically relinquishes their right to exclusivity without further notification from personal alchemy.
Legal Disclaimer
while we at Personal Alchemy have made every effort to ensure the accuracy of all contents of this web site, all information herein is subject to availability, may change without notice, and may be subject to certain restrictions. we regret that we cannot be held responsible for typographical errors. as computer monitors and color calibration may vary, colors are not guaranteed to be exact to that of each product. because our products are made by hand, color may vary order to order. no statement made on this web site regarding our products, has been verified by the FDA, and none of our products have been tested. all trademarks, copyrights and patents are proprietary and owned by Personal Alchemy, Inc. ©2009.
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